Speech Analytics Market - Forecast(2025 - 2031)

Report Code: ITR 56476 Report Format: PDF + Excel
Speech Analytics Market Overview
 
Speech Analytics market is expected to reach $12180 million by 2030 at a CAGR of 22.3% during the forecast period 2024-2030. Speech Analytics has become increasingly popular in the various industries because of the huge amount of data produced by the emergence of the connected world definition. This technology is used in identifying patterns and trends from the historical and real-time customer data and devise retention strategies and as a result, limit customer churning. This would help companies to enhance customer experience. Moreover, investments, acquisitions and others have been creating the demand for speech analytics. In 2019, LiveVox has acquired SpeechIQ to substantially strengthen its WFO application suite. Hence these developments are analyzed to drive the market in forecast period 2024-2030.
 
Report Coverage
 
The report: “Speech Analytics Market – Forecast (2024-2030)”, by IndustryARC covers an in-depth analysis of the following segments of the Speech Analytics market.
 
By Component: Solutions (Speech Engine, Reporting & Visualization Tools), Services (Managed Services, Professional Services) 
By Deployment Model: On-Premise, Cloud 
By Organization Size : Small & Medium-Sized Enterprise, Large Enterprises 
By Industry Vertical: Telecommunications & IT, Retail & Ecommerce, Healthcare & Life Sciences, Media & Entertainment, Government & Defense, Energy & Utilities, Travel & Hospitality, Others 
By Application: Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management, Others
By Geography: North America (U.S, Canada, Mexico), South America(Brazil, Argentina and others), Europe(Germany, UK, France, Italy, Spain, Russia and Others), APAC(China, Japan India, SK, Aus and Others), and RoW (Middle east and Africa)
 
Key Takeaways
 
  • North America dominated the market by a market share of more than 35% in 2023, owing to the presence of developed economies such as U.S and Canada. In these countries high penetration rate in healthcare, media & entertainment, government, defense, and aerospace applications is driving the speech analytics market. 
  • Telecommunication sector is growing at a CAGR of 25.25% in the forecast period. Speech Analytics has become increasingly popular in the telecom industry due to the huge amount of data being generated through the advent of the connected world concept. 
  • Cloud deployment is growing at a highest CAGR of 26.2% in the forecast period. As it offers operational flexibility and real-time deployment ease to companies than on-premises deployment.
  • Speech Analytics top 10 companies Almawave, Avaya, Calabrio, Callminer, Clarabridge, Genesys, HPE, Nice Systems, VOCI Technologies, Verint Systems among others.
 
By Deployment- Segment Analysis 
 
Cloud deployment is growing at a highest CAGR of 26.2% in the forecast period as it offers operational flexibility and real-time deployment ease to companies than on-premises deployment. It also offers numerous benefits, including reduced operational costs, simple deployment process, and higher scalability in terms of connected resources. Additionally, the cost-effective cloud-based solutions ease installation when compared to the on-premises solutions. The highest level of data security and reliability offered by the cloud deployment are increasing the share of cloud deployment in the forecast period. Moreover several companies have been developing advanced features to this technology. For instance, CallMiner’s cloud-based voice of the customer analytics platform automatically analyses contacts across all communication channels. Similarly companies such as Cloud9, Nice and so on have been developing advanced features in this deployment mode. Hence these advancements are analysed to drive the market growth in the forecast period 2020-2025.
 
By Industry Vertical - Segment Analysis
 
Telecommunication sector is growing at a CAGR of 25.25% in the forecast period. Speech Analytics has become increasingly popular in the telecom industry due to the huge amount of data being generated through the advent of the connected world concept. Initially the recorded calls were evaluated manually, but the rise of call volume is demanding the need for adequate and accurate evaluation, thereby leading to the adoption of speech analytics. Telecom service provider organizations are major end-users of speech analytics solutions worldwide. Various benefits such as increased margins, fraud reduction, risk minimization, service improvement, and customer satisfaction are leading to the acquisition of more customers and retention of customers, which are aiding the growth of the market in the industry. Particularly, cloud-based communication analytics are being adopted by organizations, which helps identify potential risks with real-time insights into customers; it can identify high-value customers and manage them accordingly across the customer life cycles to improve revenues. Hence these advantages are analyzed to drive the market in the forecast period 2024-2030. 
 
By Geography - Segment Analysis
 
North America dominated the market by a market share of more than 35% in 2019, owing to the presence of developed economies such as U.S and Canada. In these countries high penetration rate in healthcare, media & entertainment, government, defense, and aerospace applications is driving the speech analytics market. In addition, several companies have been investing heavily for the development of this technology in the form of acquisition, R&D and so on. In 2019, Amazon Web Services Inc. launched an artificial intelligence (AI)-powered speech analytics solution for Amazon Connect that offers customer insights in real-time and enable agents to respond as per the customers need and enhance the overall customer experience. Moreover, Cisco has invested 10% equity in speech analytics software firm Uniphore Software. Cisco believes that these speech analytic vendors will enhance their knowledge in deep technology in the area of speech recognition. It also believes that these innovations have the potential to capture the opportunity of a significant market in the forecast period 2024-2030.
 
Speech Analytics Market Drivers
 
Advancements in Speech analytics software
 
The demand for high accuracy of this technology is driving large enterprises and SMEs to adopt speech analytics solution from leading players. The demand for risk management solutions and cloud analytics is continuously increasing, owing to which the speech analytics market is anticipated to witness expansion over the coming years. In addition, speech analytics tools help organizations work on unstructured data acquired from customer interactions to enhance the experience of customers and gain a competitive advantage. Moreover, increasing focus to improve organizational market intelligence capabilities along with the prominence of voice in the multi-channel world are anticipated to be the key factors driving market growth in the forecast period 2024-2030.
 
Growing adoption of speech analytics in BFSI and Telecommunications
 
Speech analytics has significant adoption in BFSI and Telecommunication owing to the increasing use of this solutions in order to enhance customer satisfaction, and ensure regulatory compliances. There are around 6000 contact centres in the UK, with new centres being established, with each passing year. Contact companies are increasingly using speech analytics to improve the customer service experience. In Germany, there are a large number of banks using speech analytics solutions to maximize customer satisfaction while minimizing the cost of delivering an outstanding customer experience. The retail and banking sectors have also been at the forefront of adoption of speech analytics based solutions mainly due to the growing need to improve customer retention, in a highly contested market space.
 
Speech Analytics Market Challenges
 
Lack of Awareness and Expensive tools
 
Although, Speech analytics is growing a significant rate, the lack of awareness about the various features of speech analytics tools and how tools affect business values will hinder the market growth. In addition speech analytic tools integrating with predictive analytics are expensive. These factors are anticipated to restrain the market growth during the forecast period.
 
Market Landscape
 
Technology launches, acquisitions, Partnerships and R&D activities are key strategies adopted by players in the Speech Analytics market. In 2019, the market of Speech Analytics industry outlook has been fragmented by several companies. Speech Analytics top 10 companies Almawave, Avaya, Calabrio, Callminer, Clarabridge, Genesys, HPE, Nice Systems, VOCI Technologies, Verint Systems among others.
 
Key Market Players:
 
The Top 5 companies in Speech Analytics market are:
 
  1. IBM
  2. Hewlett Packard Enterprise (HPE)
  3. Genesys
  4. NICE
  5. Calabrio
 
 
Acquisitions/Technology Launches
 
  • In 2019 - Nexidia was acquired by Nice Ltd. to bolster its Leadership in Cloud Customer Service Analytics.
  1. Speech Analytics Market - Overview
              1.1 Definitions and Scope
  2. Speech Analytics Market - Executive summary
              2.1 Market Revenue, Market Size and Key Trends by Company
              2.2 Key Trends by type of Application
              2.3 Key Trends segmented by Geography
  3. Speech Analytics Market
              3.1 Comparative analysis
                        3.1.1 Product Benchmarking - Top 10 companies
                        3.1.2 Top 5 Financials Analysis
                        3.1.3 Market Value split by Top 10 companies
                        3.1.4 Patent Analysis - Top 10 companies
                        3.1.5 Pricing Analysis
  4. Speech Analytics Market - Startup companies Scenario Premium
              4.1 Top 10 startup company Analysis by
                        4.1.1 Investment
                        4.1.2 Revenue
                        4.1.3 Market Shares
                        4.1.4 Market Size and Application Analysis
                        4.1.5 Venture Capital and Funding Scenario
  5. Speech Analytics Market - Industry Market Entry Scenario Premium
              5.1 Regulatory Framework Overview
              5.2 New Business and Ease of Doing business index
              5.3 Case studies of successful ventures
              5.4 Customer Analysis - Top 10 companies
  6. Speech Analytics Market Forces
              6.1 Drivers
              6.2 Constraints
              6.3 Challenges
              6.4 Porters five force model
                        6.4.1 Bargaining power of suppliers
                        6.4.2 Bargaining powers of customers
                        6.4.3 Threat of new entrants
                        6.4.4 Rivalry among existing players
                        6.4.5 Threat of substitutes
  7. Speech Analytics Market -Strategic analysis
              7.1 Value chain analysis
              7.2 Opportunities analysis
              7.3 Product life cycle
              7.4 Suppliers and distributors Market Share
  8. Speech Analytics Market - By Product (Market Size -$Million / $Billion)
  9. Speech Analytics Market By Component (Market Size -$Million / $Billion)
              9.1 Solutions
                        9.1.1 Speech Engine
                        9.1.2 Reporting & Visualization Tools
              9.2 Services
                        9.2.1 Managed Services
                        9.2.2 Professional Services
  10. Speech Analytics Market By Deployment Model (Market Size -$Million / $Billion)
              10.1 On-Premises
              10.2 Cloud
  11. Speech Analytics Market By Organization Size (Market Size -$Million / $Billion)
              11.1 Small & Medium-Sized Enterprises
              11.2 Large Enterprises
  12. Speech Analytics Market By Industry Vertical (Market Size -$Million / $Billion)
              12.1 Telecommunications & IT
              12.2 Retail & Ecommerce
              12.3 Healthcare & Life Sciences
              12.4 Media & Entertainment
              12.5 Government & Defense
              12.6 Energy & Utilities
              12.7 Travel & Hospitality
              12.8 Others
  13. Speech Analytics - By Application (Market Size -$Million / $Billion)
              13.1 Segment type Size and Market Share Analysis
              13.2 Application Revenue and Trends by type of Application
              13.3 Application Segment Analysis by Type
                        13.3.1 Customer Experience Management
                        13.3.2 Call Monitoring
                        13.3.3 Agent Performance Monitoring
                        13.3.4 Sales Performance Management
                        13.3.5 Competitive Intelligence
                        13.3.6 Risk & Compliance Management
                        13.3.7 Others
  14. Speech Analytics- By Geography (Market Size -$Million / $Billion)
              14.1 Speech Analytics Market - North America Segment Research
              14.2 North America Market Research (Million / $Billion)
                        14.2.1 Segment type Size and Market Size Analysis
                        14.2.2 Revenue and Trends
                        14.2.3 Application Revenue and Trends by type of Application
                        14.2.4 Company Revenue and Product Analysis
                        14.2.5 North America Product type and Application Market Size
                                    14.2.5.1 U.S
                                    14.2.5.2 Canada
                                    14.2.5.3 Mexico
                                    14.2.5.4 Rest of North America
              14.3 Speech Analytics- South America Segment Research
              14.4 South America Market Research (Market Size -$Million / $Billion)
                        14.4.1 Segment type Size and Market Size Analysis
                        14.4.2 Revenue and Trends
                        14.4.3 Application Revenue and Trends by type of Application
                        14.4.4 Company Revenue and Product Analysis
                        14.4.5 South America Product type and Application Market Size
                                    14.4.5.1 Brazil
                                    14.4.5.2 Venezuela
                                    14.4.5.3 Argentina
                                    14.4.5.4 Ecuador
                                    14.4.5.5 Peru
                                    14.4.5.6 Colombia
                                    14.4.5.7 Costa Rica
                                    14.4.5.8 Rest of South America
              14.5 Speech Analytics- Europe Segment Research
              14.6 Europe Market Research (Market Size -$Million / $Billion)
                        14.6.1 Segment type Size and Market Size Analysis
                        14.6.2 Revenue and Trends
                        14.6.3 Application Revenue and Trends by type of Application
                        14.6.4 Company Revenue and Product Analysis
                        14.6.5 Europe Segment Product type and Application Market Size
                                    14.6.5.1 U.K
                                    14.6.5.2 Germany
                                    14.6.5.3 Italy
                                    14.6.5.4 France
                                    14.6.5.5 Netherlands
                                    14.6.5.6 Belgium
                                    14.6.5.7 Denmark
                                    14.6.5.8 Spain
                                    14.6.5.9 Rest of Europe
              14.7 Speech Analytics - APAC Segment Research
              14.8 APAC Market Research (Market Size -$Million / $Billion)
                        14.8.1 Segment type Size and Market Size Analysis
                        14.8.2 Revenue and Trends
                        14.8.3 Application Revenue and Trends by type of Application
                        14.8.4 Company Revenue and Product Analysis
                        14.8.5 APAC Segment - Product type and Application Market Size
                                    14.8.5.1 China
                                    14.8.5.2 Australia
                                    14.8.5.3 Japan
                                    14.8.5.4 South Korea
                                    14.8.5.5 India
                                    14.8.5.6 Taiwan
                                    14.8.5.7 Malaysia
                                    14.8.5.8 Hong kong
                                    14.8.5.9 Rest of APAC
              14.9 Speech Analytics - Middle East Segment and Africa Segment Research
              14.10 Middle East & Africa Market Research (Market Size -$Million / $Billion)
                        14.10.1 Segment type Size and Market Size Analysis
                        14.10.2 Revenue and Trend Analysis
                        14.10.3 Application Revenue and Trends by type of Application
                        14.10.4 Company Revenue and Product Analysis
                        14.10.5 Middle East Segment Product type and Application Market Size
                                    14.10.5.1 Israel
                                    14.10.5.2 Saudi Arabia
                                    14.10.5.3 UAE
                        14.10.6 Africa Segment Analysis
                                    14.10.6.1 South Africa
                                    14.10.6.2 Rest of Middle East & Africa
  15. Speech Analytics Market - Entropy
              15.1 New product launches
              15.2 M&A s, collaborations, JVs and partnerships
  16. Speech Analytics Market - Industry / Segment Competition landscape Premium
              16.1 Market Share Analysis
                        16.1.1 Market Share by Country- Top companies
                        16.1.2 Market Share by Region- Top 10 companies
                        16.1.3 Market Share by type of Application - Top 10 companies
                        16.1.4 Market Share by type of Product / Product category- Top 10 companies
                        16.1.5 Market Share at global level - Top 10 companies
                        16.1.6 Best Practises for companies
  17. Speech Analytics Market - Key Company List by Country Premium
  18. Speech Analytics Market Company Analysis
              18.1 Market Share, Company Revenue, Products, M&A, Developments
              18.2 Almawave
              18.3 Avaya
              18.4 Calabrio
              18.5 Callminer
              18.6 Clarabridge
              18.7 Genesys
              18.8 HPE
              18.9 Nice Systems
              18.10 VOCI Technologies
              18.11 Verint Systems
              18.12 Zoom International
              18.13 IBM
*Financials would be provided on a best efforts basis for private companies
  19. Speech Analytics Market - Appendix
              19.1 Abbreviations
              19.2 Sources
  20. Speech Analytics Market - Methodology
              20.1 Research Methodology
                        20.1.1 Company Expert Interviews
                        20.1.2 Industry Databases
                        20.1.3 Associations
                        20.1.4 Company News
                        20.1.5 Company Annual Reports
                        20.1.6 Application Trends
                        20.1.7 New Products and Product database
                        20.1.8 Company Transcripts
                        20.1.9 R&D Trends
                        20.1.10 Key Opinion Leaders Interviews
                        20.1.11 Supply and Demand Trends

LIST OF TABLES

1.Global Speech Analytics Market By Component Market 2023-2030 ($M)
1.1 Solutions Market 2023-2030 ($M) - Global Industry Research
1.1.1 Speech Engine Market 2023-2030 ($M)
1.1.2 Reporting & Visualization Tools Market 2023-2030 ($M)
1.2 Services Market 2023-2030 ($M) - Global Industry Research
1.2.1 Managed Services Market 2023-2030 ($M)
1.2.2 Professional Services Market 2023-2030 ($M)
2.Global Speech Analytics Market By Deployment Model Market 2023-2030 ($M)
2.1 On-Premises Market 2023-2030 ($M) - Global Industry Research
2.2 Cloud Market 2023-2030 ($M) - Global Industry Research
3.Global Speech Analytics Market By Organization Size Market 2023-2030 ($M)
3.1 Small & Medium-Sized Enterprises Market 2023-2030 ($M) - Global Industry Research
3.2 Large Enterprises Market 2023-2030 ($M) - Global Industry Research
4.Global Speech Analytics Market By Industry Vertical Market 2023-2030 ($M)
4.1 Telecommunications & IT Market 2023-2030 ($M) - Global Industry Research
4.2 Retail & Ecommerce Market 2023-2030 ($M) - Global Industry Research
4.3 Healthcare & Life Sciences Market 2023-2030 ($M) - Global Industry Research
4.4 Media & Entertainment Market 2023-2030 ($M) - Global Industry Research
4.5 Government & Defense Market 2023-2030 ($M) - Global Industry Research
4.6 Energy & Utilities Market 2023-2030 ($M) - Global Industry Research
4.7 Travel & Hospitality Market 2023-2030 ($M) - Global Industry Research
5.Global Speech Analytics Market By Component Market 2023-2030 (Volume/Units)
5.1 Solutions Market 2023-2030 (Volume/Units) - Global Industry Research
5.1.1 Speech Engine Market 2023-2030 (Volume/Units)
5.1.2 Reporting & Visualization Tools Market 2023-2030 (Volume/Units)
5.2 Services Market 2023-2030 (Volume/Units) - Global Industry Research
5.2.1 Managed Services Market 2023-2030 (Volume/Units)
5.2.2 Professional Services Market 2023-2030 (Volume/Units)
6.Global Speech Analytics Market By Deployment Model Market 2023-2030 (Volume/Units)
6.1 On-Premises Market 2023-2030 (Volume/Units) - Global Industry Research
6.2 Cloud Market 2023-2030 (Volume/Units) - Global Industry Research
7.Global Speech Analytics Market By Organization Size Market 2023-2030 (Volume/Units)
7.1 Small & Medium-Sized Enterprises Market 2023-2030 (Volume/Units) - Global Industry Research
7.2 Large Enterprises Market 2023-2030 (Volume/Units) - Global Industry Research
8.Global Speech Analytics Market By Industry Vertical Market 2023-2030 (Volume/Units)
8.1 Telecommunications & IT Market 2023-2030 (Volume/Units) - Global Industry Research
8.2 Retail & Ecommerce Market 2023-2030 (Volume/Units) - Global Industry Research
8.3 Healthcare & Life Sciences Market 2023-2030 (Volume/Units) - Global Industry Research
8.4 Media & Entertainment Market 2023-2030 (Volume/Units) - Global Industry Research
8.5 Government & Defense Market 2023-2030 (Volume/Units) - Global Industry Research
8.6 Energy & Utilities Market 2023-2030 (Volume/Units) - Global Industry Research
8.7 Travel & Hospitality Market 2023-2030 (Volume/Units) - Global Industry Research
9.North America Speech Analytics Market By Component Market 2023-2030 ($M)
9.1 Solutions Market 2023-2030 ($M) - Regional Industry Research
9.1.1 Speech Engine Market 2023-2030 ($M)
9.1.2 Reporting & Visualization Tools Market 2023-2030 ($M)
9.2 Services Market 2023-2030 ($M) - Regional Industry Research
9.2.1 Managed Services Market 2023-2030 ($M)
9.2.2 Professional Services Market 2023-2030 ($M)
10.North America Speech Analytics Market By Deployment Model Market 2023-2030 ($M)
10.1 On-Premises Market 2023-2030 ($M) - Regional Industry Research
10.2 Cloud Market 2023-2030 ($M) - Regional Industry Research
11.North America Speech Analytics Market By Organization Size Market 2023-2030 ($M)
11.1 Small & Medium-Sized Enterprises Market 2023-2030 ($M) - Regional Industry Research
11.2 Large Enterprises Market 2023-2030 ($M) - Regional Industry Research
12.North America Speech Analytics Market By Industry Vertical Market 2023-2030 ($M)
12.1 Telecommunications & IT Market 2023-2030 ($M) - Regional Industry Research
12.2 Retail & Ecommerce Market 2023-2030 ($M) - Regional Industry Research
12.3 Healthcare & Life Sciences Market 2023-2030 ($M) - Regional Industry Research
12.4 Media & Entertainment Market 2023-2030 ($M) - Regional Industry Research
12.5 Government & Defense Market 2023-2030 ($M) - Regional Industry Research
12.6 Energy & Utilities Market 2023-2030 ($M) - Regional Industry Research
12.7 Travel & Hospitality Market 2023-2030 ($M) - Regional Industry Research
13.South America Speech Analytics Market By Component Market 2023-2030 ($M)
13.1 Solutions Market 2023-2030 ($M) - Regional Industry Research
13.1.1 Speech Engine Market 2023-2030 ($M)
13.1.2 Reporting & Visualization Tools Market 2023-2030 ($M)
13.2 Services Market 2023-2030 ($M) - Regional Industry Research
13.2.1 Managed Services Market 2023-2030 ($M)
13.2.2 Professional Services Market 2023-2030 ($M)
14.South America Speech Analytics Market By Deployment Model Market 2023-2030 ($M)
14.1 On-Premises Market 2023-2030 ($M) - Regional Industry Research
14.2 Cloud Market 2023-2030 ($M) - Regional Industry Research
15.South America Speech Analytics Market By Organization Size Market 2023-2030 ($M)
15.1 Small & Medium-Sized Enterprises Market 2023-2030 ($M) - Regional Industry Research
15.2 Large Enterprises Market 2023-2030 ($M) - Regional Industry Research
16.South America Speech Analytics Market By Industry Vertical Market 2023-2030 ($M)
16.1 Telecommunications & IT Market 2023-2030 ($M) - Regional Industry Research
16.2 Retail & Ecommerce Market 2023-2030 ($M) - Regional Industry Research
16.3 Healthcare & Life Sciences Market 2023-2030 ($M) - Regional Industry Research
16.4 Media & Entertainment Market 2023-2030 ($M) - Regional Industry Research
16.5 Government & Defense Market 2023-2030 ($M) - Regional Industry Research
16.6 Energy & Utilities Market 2023-2030 ($M) - Regional Industry Research
16.7 Travel & Hospitality Market 2023-2030 ($M) - Regional Industry Research
17.Europe Speech Analytics Market By Component Market 2023-2030 ($M)
17.1 Solutions Market 2023-2030 ($M) - Regional Industry Research
17.1.1 Speech Engine Market 2023-2030 ($M)
17.1.2 Reporting & Visualization Tools Market 2023-2030 ($M)
17.2 Services Market 2023-2030 ($M) - Regional Industry Research
17.2.1 Managed Services Market 2023-2030 ($M)
17.2.2 Professional Services Market 2023-2030 ($M)
18.Europe Speech Analytics Market By Deployment Model Market 2023-2030 ($M)
18.1 On-Premises Market 2023-2030 ($M) - Regional Industry Research
18.2 Cloud Market 2023-2030 ($M) - Regional Industry Research
19.Europe Speech Analytics Market By Organization Size Market 2023-2030 ($M)
19.1 Small & Medium-Sized Enterprises Market 2023-2030 ($M) - Regional Industry Research
19.2 Large Enterprises Market 2023-2030 ($M) - Regional Industry Research
20.Europe Speech Analytics Market By Industry Vertical Market 2023-2030 ($M)
20.1 Telecommunications & IT Market 2023-2030 ($M) - Regional Industry Research
20.2 Retail & Ecommerce Market 2023-2030 ($M) - Regional Industry Research
20.3 Healthcare & Life Sciences Market 2023-2030 ($M) - Regional Industry Research
20.4 Media & Entertainment Market 2023-2030 ($M) - Regional Industry Research
20.5 Government & Defense Market 2023-2030 ($M) - Regional Industry Research
20.6 Energy & Utilities Market 2023-2030 ($M) - Regional Industry Research
20.7 Travel & Hospitality Market 2023-2030 ($M) - Regional Industry Research
21.APAC Speech Analytics Market By Component Market 2023-2030 ($M)
21.1 Solutions Market 2023-2030 ($M) - Regional Industry Research
21.1.1 Speech Engine Market 2023-2030 ($M)
21.1.2 Reporting & Visualization Tools Market 2023-2030 ($M)
21.2 Services Market 2023-2030 ($M) - Regional Industry Research
21.2.1 Managed Services Market 2023-2030 ($M)
21.2.2 Professional Services Market 2023-2030 ($M)
22.APAC Speech Analytics Market By Deployment Model Market 2023-2030 ($M)
22.1 On-Premises Market 2023-2030 ($M) - Regional Industry Research
22.2 Cloud Market 2023-2030 ($M) - Regional Industry Research
23.APAC Speech Analytics Market By Organization Size Market 2023-2030 ($M)
23.1 Small & Medium-Sized Enterprises Market 2023-2030 ($M) - Regional Industry Research
23.2 Large Enterprises Market 2023-2030 ($M) - Regional Industry Research
24.APAC Speech Analytics Market By Industry Vertical Market 2023-2030 ($M)
24.1 Telecommunications & IT Market 2023-2030 ($M) - Regional Industry Research
24.2 Retail & Ecommerce Market 2023-2030 ($M) - Regional Industry Research
24.3 Healthcare & Life Sciences Market 2023-2030 ($M) - Regional Industry Research
24.4 Media & Entertainment Market 2023-2030 ($M) - Regional Industry Research
24.5 Government & Defense Market 2023-2030 ($M) - Regional Industry Research
24.6 Energy & Utilities Market 2023-2030 ($M) - Regional Industry Research
24.7 Travel & Hospitality Market 2023-2030 ($M) - Regional Industry Research
25.MENA Speech Analytics Market By Component Market 2023-2030 ($M)
25.1 Solutions Market 2023-2030 ($M) - Regional Industry Research
25.1.1 Speech Engine Market 2023-2030 ($M)
25.1.2 Reporting & Visualization Tools Market 2023-2030 ($M)
25.2 Services Market 2023-2030 ($M) - Regional Industry Research
25.2.1 Managed Services Market 2023-2030 ($M)
25.2.2 Professional Services Market 2023-2030 ($M)
26.MENA Speech Analytics Market By Deployment Model Market 2023-2030 ($M)
26.1 On-Premises Market 2023-2030 ($M) - Regional Industry Research
26.2 Cloud Market 2023-2030 ($M) - Regional Industry Research
27.MENA Speech Analytics Market By Organization Size Market 2023-2030 ($M)
27.1 Small & Medium-Sized Enterprises Market 2023-2030 ($M) - Regional Industry Research
27.2 Large Enterprises Market 2023-2030 ($M) - Regional Industry Research
28.MENA Speech Analytics Market By Industry Vertical Market 2023-2030 ($M)
28.1 Telecommunications & IT Market 2023-2030 ($M) - Regional Industry Research
28.2 Retail & Ecommerce Market 2023-2030 ($M) - Regional Industry Research
28.3 Healthcare & Life Sciences Market 2023-2030 ($M) - Regional Industry Research
28.4 Media & Entertainment Market 2023-2030 ($M) - Regional Industry Research
28.5 Government & Defense Market 2023-2030 ($M) - Regional Industry Research
28.6 Energy & Utilities Market 2023-2030 ($M) - Regional Industry Research
28.7 Travel & Hospitality Market 2023-2030 ($M) - Regional Industry Research

LIST OF FIGURES

1.US Speech Analytics Market Revenue, 2023-2030 ($M)
2.Canada Speech Analytics Market Revenue, 2023-2030 ($M)
3.Mexico Speech Analytics Market Revenue, 2023-2030 ($M)
4.Brazil Speech Analytics Market Revenue, 2023-2030 ($M)
5.Argentina Speech Analytics Market Revenue, 2023-2030 ($M)
6.Peru Speech Analytics Market Revenue, 2023-2030 ($M)
7.Colombia Speech Analytics Market Revenue, 2023-2030 ($M)
8.Chile Speech Analytics Market Revenue, 2023-2030 ($M)
9.Rest of South America Speech Analytics Market Revenue, 2023-2030 ($M)
10.UK Speech Analytics Market Revenue, 2023-2030 ($M)
11.Germany Speech Analytics Market Revenue, 2023-2030 ($M)
12.France Speech Analytics Market Revenue, 2023-2030 ($M)
13.Italy Speech Analytics Market Revenue, 2023-2030 ($M)
14.Spain Speech Analytics Market Revenue, 2023-2030 ($M)
15.Rest of Europe Speech Analytics Market Revenue, 2023-2030 ($M)
16.China Speech Analytics Market Revenue, 2023-2030 ($M)
17.India Speech Analytics Market Revenue, 2023-2030 ($M)
18.Japan Speech Analytics Market Revenue, 2023-2030 ($M)
19.South Korea Speech Analytics Market Revenue, 2023-2030 ($M)
20.South Africa Speech Analytics Market Revenue, 2023-2030 ($M)
21.North America Speech Analytics By Application
22.South America Speech Analytics By Application
23.Europe Speech Analytics By Application
24.APAC Speech Analytics By Application
25.MENA Speech Analytics By Application
26.Verint Systems, Sales /Revenue, 2015-2018 ($Mn/$Bn)
27.Nice Systems, Sales /Revenue, 2015-2018 ($Mn/$Bn)
28.Callminer, Sales /Revenue, 2015-2018 ($Mn/$Bn)
29.Avaya, Sales /Revenue, 2015-2018 ($Mn/$Bn)
30.Calabrio, Sales /Revenue, 2015-2018 ($Mn/$Bn)
31.Clarabridge, Sales /Revenue, 2015-2018 ($Mn/$Bn)
32.VOCI Technologies, Sales /Revenue, 2015-2018 ($Mn/$Bn)
33.Zoom International, Sales /Revenue, 2015-2018 ($Mn/$Bn)
34.Genesys, Sales /Revenue, 2015-2018 ($Mn/$Bn)
35.HPE, Sales /Revenue, 2015-2018 ($Mn/$Bn)
36.Almawave, Sales /Revenue, 2015-2018 ($Mn/$Bn)